Rebuilding a consultancy’s website around how clients actually decide.

How a full redesign turned an outdated site into a fast, mobile-first experience built around a clear path to enquiry.

Overview

A firm that had outgrown its own website

This professional services firm had grown steadily through referrals, but its website hadn’t kept pace. It no longer reflected the range of services on offer, and most visitors were arriving on their phones to a site that wasn’t built for that.

Challange

A site that quietly turned visitors away

Pages loaded slowly, especially on mobile, and there was no clear path from landing on a page to actually getting in touch. Visitors were left to work out for themselves what the firm offered and how to take the next step.

The brief was to design a site that looked professional and made the next step obvious — without losing the substance behind the firm’s actual expertise.

Our Approach

A redesign grounded in the real client journey

Discovery & UX mapping

We mapped how prospective clients actually research and choose a firm like this, before a single screen was designed.

Visual design & prototyping

Layouts were designed around that journey and reviewed with the team before development began, avoiding costly changes later.

Build & content integration

The site was built for speed and mobile use from the ground up, with content written to support each page’s purpose.

QA & launch

Every page was tested across devices and browsers before going live, followed by a walkthrough so the team could manage updates themselves.

Result

A site the team is proud to send to prospects

The finished site loads quickly, works properly on mobile, and gives every visitor a clear next step — with the team now able to make routine content updates themselves.

  • Faster load times across devices
  • Mobile-first browsing experience
  • Clear, obvious enquiry path
  • Easier for the team to update

Gallery

Service

Website Design

Client

Professional services firm

Engagement

Full site rebuild

Platform

Custom-built site